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Position: RA1882
Title: Senior Director of Client Services
Salary: OPEN
Location: NY - New York
Description:

Modern-day research firm using online communities and SaaS-based software to help companies and brands understand customers to drive sales and satisfaction is looking for a Senior Director of Client Services to lead the Client Services team based in NYC. As the Senior Director of Client Services, you will be responsible for leading and managing a cross-functional team. Responsibilities include supporting and managing all client success activities, tracking metrics, strategizing and measuring health of accounts, while leading, mentoring and developing a successful team. The role will manage a team of 7 to 9 employees. You must have previous market research experience, understanding of different research methodologies and have been in a previous account management/client services leadership role.

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